Privacy Policy

At VHM Plumbing, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services or visit our website.

1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home or business address
Service Details: Description of the plumbing issue, appointment history, service location
Payment Information: Billing details (Note: we do not store credit card information)
Website Data: IP address, browser type, device information, and pages visited (collected via cookies)

2. How We Use Your Information
Your information may be used for the following purposes:
To schedule and provide plumbing services
To send appointment confirmations and service reminders
To process payments and issue invoices
To respond to customer inquiries or support requests
To improve our website and services
For internal record keeping and compliance

3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data only with:
Service technicians and staff as required to complete services
Trusted third-party providers (e.g., invoicing platforms, email services)
Legal authorities if required by law or to protect our rights

4. Data Security
We take data security seriously and use appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access and correct your personal information
Request deletion of your data
Withdraw consent for marketing communications
File a complaint with a data protection authority
To exercise any of these rights, please contact us at hrag@vhmplumbing.com.

6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to enhance your browsing experience. You can disable cookies through your browser settings, though some features of the site may not function properly.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Privacy Policy
VHM Plumbing reserves the right to update this Privacy Policy at any time. We will post any changes on this page and encourage you to review it periodically.

Contact Us
For any questions about these Terms of Use, please contact us at:
VHM Plumbing
1415 N Sierra Bonita Ave Pasadena, CA 91104
Website:
https://www.vhmplumbing.com/
Phone Number:
(626) 746-5732

By using this Site, you acknowledge that you have read, understood, and agree to these Terms of Use. Thank you for visiting VHM Plumbing!